Terms & Conditions

Welcome to Sweet Saffron!

These Terms & Conditions outline the rules and regulations for the use of Sweet Saffron’s website and services. By accessing this website, you accept these terms in full.

1. General Information

2. Product Quality & Availability

3. Pricing & Payment

4. Shipping & Delivery

5. Cancellation & Refund Policy

6. Intellectual Property

7. Limitation of Liability

8. Governing Law



Terms & Conditions

Welcome to Sweet Saffron! These Terms & Conditions outline the rules and regulations for the use of Sweet Saffron’s website and services. By accessing this website, you accept these terms in full.

1. General Information

Sweet Saffron sells premium quality farm-fresh mangoes directly to consumers.

By placing an order on our website (www.sweetsaffron.in), you agree to these Terms & Conditions.

2. Product Quality & Availability

We guarantee authentic, naturally ripened mangoes sourced directly from our partner farms.

Availability is seasonal and subject to harvest conditions. We reserve the right to substitute or cancel orders in case of unforeseen circumstances (such as crop failure or climatic disruptions).

3. Pricing & Payment

All prices are listed in INR and are inclusive of applicable taxes unless mentioned otherwise.

Payment can be made via secure payment gateways (UPI, Net Banking, Credit/Debit Cards, etc.).

4. Shipping & Delivery

Delivery timelines are indicative and subject to change based on location and logistics conditions.

Sweet Saffron is not liable for delays caused by courier partners or events beyond our control.

5. Cancellation & Refund Policy

Orders can be cancelled within 12 hours of placement.

Once shipped, orders cannot be cancelled or refunded unless the product is received in a damaged or spoiled condition.

For damaged deliveries, notify us within 4 hours with photographic proof to be eligible for a refund or replacement.

6. Intellectual Property

All content (images, text, logos) on this website belongs to Sweet Saffron. Reproduction or unauthorized use is strictly prohibited.

7. Limitation of Liability

Sweet Saffron shall not be liable for indirect, incidental, or consequential damages arising out of the use or inability to use the website or products.

8. Governing Law

These terms are governed by the laws of India. Disputes, if any, will be subject to the jurisdiction of the courts in [Your City], India.


Privacy Policy

At Sweet Saffron, we are committed to safeguarding the privacy of our website visitors and customers.

1. Information We Collect

  • Personal Information: Name, contact number, email address, shipping address, and payment details.
  • Non-Personal Information: Browser type, IP address, and cookies for improving user experience.

2. How We Use Your Information

  • To process and deliver your orders.
  • To communicate updates regarding orders or new product launches.
  • To enhance our website and service offerings.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted logistics and payment partners strictly for fulfilling orders.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies via your browser settings.

5. Data Security

Your personal data is stored securely with encryption and access controls. Payment transactions are processed via secure and PCI-compliant gateways.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of such sites.

7. Your Rights

You can request access, modification, or deletion of your personal data by contacting us at contact@sweetsaffron.in.

8. Policy Updates

Sweet Saffron reserves the right to modify this policy at any time. Changes will be posted on this page.